This policy explains how Universal Valves Pvt. Ltd. (“we”) handles personal information collected through universalvalves.store.

What we collect

When you place an order, create an account or send an enquiry, we collect your name, company, email, phone number, billing and delivery addresses and order details. We also collect basic technical data (such as IP address and browser type) through cookies needed to run the store.

How we use it

We use this information to process orders and quotations, arrange delivery, issue invoices, respond to enquiries and meet legal and tax obligations. We do not sell your personal information.

Sharing

We share details only with service providers needed to fulfil your order, such as transporters, payment providers and our hosting provider, or where required by law.

Retention

Order and invoice records are kept for as long as required by Indian tax law. You may ask us to update or delete your account information at any time.

Cookies

The site uses cookies to keep your cart, log you in and remember preferences. You can block cookies in your browser, but some store features may not work.

Contact

For privacy questions email info@universalvalves.in.
Universal Valves Pvt. Ltd., Panchratna Industrial Estate, Shivam-5, Plot No. 18, Changodar, Ahmedabad, Gujarat 382213.